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777 Sourcing.

Capability

chat support

Suppliers
5
States & provinces
5
Countries
1

5 chat support suppliers across 5 states and provinces in 1 country. Profiles show capabilities, materials, certifications, and facility locations so you can compare shops and build a shortlist.

Suppliers

ACTIVUS CONNECT LLC

ORLANDO, FL

Activus Connect provides outsourced customer experience (CX) services through its SmartVirtual™ platform, using a geographically-dispersed workforce of Ambassadors located in 48 states and Puerto Rico. Services include customer care, sales and retention, social media moderation, technical support, and recruiting support, delivered across voice, email, chat, social media, text, bots, and video channels.

email supportomnichannel customer supportQuality assurance monitoringsales & retentionsocial media moderationtechnical supportTier 1 and 2 technical supportvideo enabled live supportvoice support

A.W. COMPANIES, INC

MINNEAPOLIS, MN

A.W. Companies, Inc. is a woman-owned business process outsourcing (BPO) and contact center company founded in 2017 by CEO Wendy Brown. It provides human-first, AI-enhanced customer care partnerships, including customer care, technical support, and back-office functions, with domestic, offshore, and nearshore locations.

AI-enhanced supportback office functionsconsultingcontact center outsourcingcustomer careemail supportfulfillmenthelp deskrecruitingsocial channel supportstaffingtechnical supportvoice supportworkforce management

ELEVATION CONNECT, LLC

GREENWOOD VILLAGE, CO

Elevation Connect is a customer care solutions partner providing digital CX and analytics platform services for Fortune 500 companies and start-ups. They offer customer service through experienced, highly trained team members, scalable staffing, and state-of-the-art technology services and security for chat, email, phone, text, and social media platforms. They also provide consulting for service, sales, processes, and procedures, and donate 20% of profits to non-profit organizations.

analyticsconsultingcustomer caredigital CXemail supporthuman resourcesonboardingphone supportquality assurancerecruitingsocial media supporttext support

EPLANET GLOBAL LTD.

DALLAS, TX

Eplanet Global is a BPO and IT company providing business process outsourcing solutions and services, including digital customer experience, back-office support, consulting, content control and verification, marketing, and web and app development. The company states it has 1000+ employees, 5+ locations, and $50M+ in yearly revenue.

AIBack office supportbusiness process outsourcingcall center servicescloud technologiesconsultingcontent control and verificationData Analyticsemail supportmachine learningmarketingtechnical supportweb and app development

James Virtual Alliance is a company that connects professionals to Fortune 500 companies and other firms. Partnering with Arise, it provides customer support from home for businesses needing customer service, inbound sales, and technical support delivered via call, chat, email, or technical support. Led by Brenda James, it contracts customer support professionals and offers an option to join James Virtual Alliance, LLC, an existing call center on the Arise Platform.

call supportcustomer serviceemail supportinbound salestechnical support

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