customer care

Arrowhead Promotion is a full-service promotion partner for national brands, managing promotions from start to finish. It specializes in sweepstakes administration, rebate processing, coupon redemption, loyalty programs, kitting and fulfillment, customer care, eCommerce management, and B2B web platforms. The company has been a leader in sweepstakes administration and coupon redemption for over 40 years, serving industries including animal health, automotive, beauty, beer/wine/spirits, cannabis, consumer packaged goods, healthcare/pharmaceutical, sporting

coupon redemptioneCommerce managementfulfillmentinventory trackingkittinglegal compliance and rules draftingprize procurementrebate processingshippingsweepstakes administrationwarehousing

A.W. Companies, Inc. is a woman-owned business process outsourcing (BPO) and contact center company founded in 2017 by CEO Wendy Brown. It provides human-first, AI-enhanced customer care partnerships, including customer care, technical support, and back-office functions, with domestic, offshore, and nearshore locations.

AI-enhanced supportback office functionschat supportconsultingcontact center outsourcingemail supportfulfillmenthelp deskrecruitingsocial channel supportstaffingtechnical supportvoice supportworkforce management

Breg, Inc. is an orthopedic device company based in Carlsbad, California, that provides premium, high-value sports medicine products and services to orthopedic providers. The company states it empowers movement and transforms patient care by delivering innovative orthopedic products and business solutions that enhance mobility, improve patient outcomes, and streamline operations. Breg offers over 320 products, styles, and sizes to fit orthopedic needs.

billingconsultingDME program administrationorthopedic product manufacturing

CCM Consulting Group is a diverse small business providing contact call center services and acting as a BPO partner across many industries. It offers customer care, answering service, help desk, multi-channel support, workforce management, risk management, staffing and onboarding, training and development, and implementation services, applying Project Management Professional (PMP) standards with over 25 years of cross-industry experience.

answering serviceBPOcontact call center servicesHelp desk supportimplementationmulti-channel supportproject managementrisk managementstaffing and onboardingTraining and Developmentworkforce management

Comfort Contact Support LLC is an Atlanta, Georgia-based digital support company founded in 2024 by Comfort Doutimiwei. It provides bilingual, multichannel contact-center and customer-support services for government and regulated organizations, combining empathy-led service with operating controls, trained teams, and technology-enabled workflows.

bilingual serviceflexible staffinginbound supportmultichannel supportoutbound engagementprogram supportquality operations

Correct Solutions Group has been providing telecommunication products and services to correctional facilities since 2012. It is an inmate telecommunications service provider offering a turn-key, non-coin, fully-integrated call processing platform, investigative tools, and technology solutions from booking to bail.

call monitoring and recordingcall processing platforminstallation and cut-overinvestigations supportJMS/commissary integrationnetwork maintenance

Elevation Connect is a customer care solutions partner providing digital CX and analytics platform services for Fortune 500 companies and start-ups. They offer customer service through experienced, highly trained team members, scalable staffing, and state-of-the-art technology services and security for chat, email, phone, text, and social media platforms. They also provide consulting for service, sales, processes, and procedures, and donate 20% of profits to non-profit organizations.

analyticschat supportconsultingdigital CXemail supporthuman resourcesonboardingphone supportquality assurancerecruitingsocial media supporttext support

Empereon-Constar is a business process outsourcing company with over 25 years of expertise delivering customer contact solutions, debt collection, and customer care. It provides end-to-end outsourcing solutions emphasizing first- and third-party collections and servicing for early, mid, and late-stage delinquencies, serving leading brands across multiple industries.

accounts receivable managementAI and machine learning (SIMON)Back office supportdebt collectionomnichannel communicationrepossession managementsales and customer acquisitionskip tracingtechnical support

Employment Seeker Publication, LLC operates a placement and employment service based in McDonough, Georgia. It is not an employment agency; instead, it brings applicants and companies together through job fairs and virtual job fairs, offering job opportunities to qualified military veterans and civilians with diverse backgrounds. The company focuses on getting the right person into the right job and provides a Customer Care team reachable online 24 hours a day.

job fairsplacement and employment servicesvirtual job fairs

Energy Choice California (ECC) was established in 2017 and is a leading provider in contact center solutions for the energy industry. ECC's main goal is to help energy retailers and utilities in the state of California, offering turnkey contact center solutions that allow an energy retailer or provider to ramp up quickly and efficiently when operating a community choice aggregation (CCA).

API integrationcontact center servicescrisis managementemail supportenrollment supportIVRlive chatscript developmentSMSthird party verification

Alternative Internet Resources ("AIR") is a local internet service provider based in Brookshire, Texas, founded to address the internet needs of the owner and neighbors in a small town with limited internet access. AIR provides affordable unlimited high-speed wireless internet to homes and businesses in Brookshire, TX and surrounding areas, with no contracts, no credit checks, and no data caps. In February 2022 AIR purchased the assets of Pecan Internet Services, LLC, expanding coverage across Fort Bend, Waller and Austin Counties.

network monitoringnetwork of 27 towersPrivate Access Lines (PAL) licensestechnical supportwireless broadband internet service