sentiment analysis

Alden is an agency founded in 1978 that specializes in corporate events and digital productions, delivering executive meetings and events, UX and UI design research, CRM and SFA, custom web apps, and sales training and leadership development. It serves industries including pharmaceuticals and healthcare, financial services, wholesale and distributors, and retail and CPG, with a focus on analytics, sentiment analysis, business intelligence, and closed-loop marketing.

Analytics and data visualizationcustom web app developmentevent productionlive streamingpre-recorded video contentproject managementresearchUX and UI designvirtual events

ACC Premiere provides tech-first, global omnichannel outsourced contact center solutions, blending AI-powered automation with premium live agent support. It offers customer service, crisis management, technical support, subscription sales and retention, and member services for global brands across CPG, food and beverage, healthcare, retail, and wine and spirits industries.

agent assistAI-powered automationautomated QAcloud telephonyCRM implementation and customizationfulfillment servicesGenesys Cloud integrationlive agent supportsocial media monitoring and responseTier 1, 2, 3 supportvoice and chatbots

Dubber is a provider of cloud-based call recording and voice AI, offering unified call recording and conversational intelligence. Its network-grade recording platform captures voice recordings from telecommunication networks, Microsoft Teams, Cisco Webex, Zoom and native mobile networks, with patented AI delivering insights such as sentiment analysis, trend monitoring, topic identification and real-time alerts. Established in 2011 and headquartered in Melbourne, Australia, it went public on the ASX (ASX: DUB) in 2015.

AI conversation intelligencecloud-native call recordingNetwork integrationreal-time alertstopic identificationtrend monitoringzero-touch deployment

Eddy Alexander is an international award-winning marketing, advertising, and public relations agency that provides smart strategy, proven methods, and compelling creative to drive measurable, data-driven business results. The agency offers growth strategy, market research, content marketing, creative and advertising, brand experiences, and performance measurement services to help clients thrive.

animationBrand Experiencescontent marketingcreative advertisingevent planningfocus group moderationgraphic designGrowth StrategyIndustry BenchmarkingMarket Researchmedia planningperformance measurementpodcastingpublic relationsstrategic-planningvideo production

Entratus provides a secure, enterprise-grade conversational AI platform that powers voice, chat, SMS, email, and digital communications. Founded by experts in insurance, tech, AI, and regulatory systems, it offers end-to-end AI solution design, planning, development, and deployment, with a modular platform tailored to mission-critical environments.

call back schedulingcompliance toolkitcomputer visionConversational AIentity detectionexpert systemshuman escalationintent recognitionmachine learningmultilingual supportnatural language processingneural networksReporting analyticssummarizationtopic detectionvoice integration

Explorance provides feedback analytics software that collects and analyzes student and employee feedback. Its products include Explorance Blue, a feedback analytics platform for surveys and course evaluations, and Explorance MLY, a machine learning solution that turns qualitative comments into topics, sentiment, recommendations, and alerts. Explorance also offers Metrics That Matter (MTM) for learning and development measurement, plus professional services for implementation, integration, and optimization.

consultingdata redactionfeedback analyticsimplementation and trainingintegrations with LMS, HRIS, SIS, CRMmachine learningnatural language processingsurvey automation

goShadow provides a patient shadowing app and service. Its platform captures notes while shadowing, organizes and shares those notes with team members, and reports on opportunities for improvement throughout an experience. The goShadow team of practicing healthcare professionals specializes in developing and enhancing processes, building capacity, streamlining inefficiencies, and reducing burnout, with tools including sentiment analysis and natural language processing.

data collectionnatural language processingonline surveyingprocess improvementreal-time process mapping

Kcore Analytics uses artificial intelligence and social network analysis to predict opinion trends, including forecasting elections worldwide by analyzing real-time social media data. The company was awarded a $275k Small Business Innovation Research (SBIR) Phase I grant from the National Science Foundation to predict global elections in real-time through AI, network theory, and big data science.

Artificial Intelligencebig-data analysiscomputer visiongraph neural networksmachine learningnatural language processingsocial network analysistopic modeling

KeenSight is a data analytics company that collects and annotates text, audio, image, and video data to support AI research in natural language processing, computer vision, large language model-based solutions, and information retrieval. Its founders are AI researchers with backgrounds at the Linguistic Data Consortium, and clients include the Linguistic Data Consortium, MITRE, and RTX.

3D Modelingaudio annotationdata curationimage annotationinstance segmentationinstruction fine-tuninglanguage identificationnamed-entity recognitionobject detectionpanoptic segmentationpose estimationreinforcement learning from human feedbacksemantic segmentationspeaker identificationspeech activity detectiontext annotationtranscriptiontranslationvideo annotation