custom integrations

Best Practical Solutions LLC develops and maintains Request Tracker (RT) and Request Tracker for Incident Response (RTIR), open source ticketing and request tracking software offered self-hosted or in the cloud. Since 2001 the company has provided enterprise support, development, and training services for RT users of all sizes, delivering open-source technology paired with expert support.

enterprise supportManaged Cloud Hostingmigration from on-premise instanceson-premise deploymentself-hostingsoftware developmenttraining

ChemicalSafety is a privately held C-Corp established under the laws of the State of California in 1991. It provides cloud-based Environmental Management Systems (EMS) and EH&S software applications for managing the complete lifecycle of hazardous materials, along with consulting services and 24/7 support.

cloud-based softwareconsulting servicesMobile Applicationson-site waste managementOpen APIsSDS authoringVendor Managed Inventory

Colture Consulting is a Monday.com partner that implements Monday.com, builds custom integrations and apps, and delivers AI services. The team also runs full implementations of other business software such as HubSpot, Salesforce, and ERP, builds custom API integrations and apps, and delivers AI services including Gemini, Claude, and ChatGPT integrations and custom Microsoft Copilot agents. Work is done remotely with teams anywhere.

AI integrationAPI integrationsapp developmentData Migrationdata pipelinesMonday.com implementationsoftware implementationtraining and adoptionworkflow automation

Industrial Computers, Inc. (ICI) is a U.S.-based manufacturer, supplier and integrator of rugged industrial computing solutions, including rackmount computers, fanless embedded systems, panel PCs, desktop computers, and rackmount displays and KVM solutions. ICI builds custom configurations and serves manufacturers, defense contractors, medical companies and resellers, with over 20 years of industry experience.

rackmount display and KVM solutionsrepair and diagnosticsrugged/fanless engineeringsystem configuration

Content Guru is a global provider of Customer Experience (CX) solutions, founded in 2005. It offers the storm® cloud CX platform and brain® AI orchestration layer, delivering omni-channel customer engagement, workforce engagement management, unified communications, and AI capabilities such as conversational AI, agent assist, and real-time transcription and summarization. Its services are hosted on in-nation data centers with 99.999%+ availability.

agent assistAI orchestrationCloud contact center (CCaaS)Conversational AIintelligent automationomni-channel customer engagementreal-time transcription and summarizationUnified Communicationsworkforce engagement management

Continental Utility Solutions, Inc. (CUSI) develops utility billing software and services, including Customer Information Systems, Utility Billing Applications, Mobile Meter Reading, and Customer Web Portals. With nearly four decades of experience and four generations of software, CUSI serves 1,150+ utilities and was named winner of the 2023 Excellence in Customer Service award by Business Intelligence Group.

customer information systemscustomer web portalsCybersecurity Servicesdata conversionimplementation servicesmobile meter readingtrainingutility billing software development

Coordona is a data integration and data services company that connects business systems such as accounting, CRM, ERP, and other applications. It offers data migrations, data warehousing, analytics, Salesforce Data 360, Agentforce Commerce connections, and custom integrations, and can host solutions. The company also white labels its data services for consulting partners.

analyticsdata integrationData Migrationdata warehousinghostingwhite-label services

CourtDrive provides an AI Docketing Assistant, a cloud-based court management system for law firms to manage federal and state court eNotices and calendaring needs. It automates manual calendaring and eNoticing tasks, shares eNotices with case teams, saves them to document management systems, and maintains court calendars with human-in-the-loop review. It also connects to PACER and local courts and integrates with ChatGPT and Claude via MCP connectors.

AI docketingcalendaringdeadline calculationeNotice automationkeyword searchingmatter managementMCP connectors for ChatGPT and Claudeno-code integrationsPACER queryingPDF full-text searchingreporting

Cox Strategic Services, LLC (CSS) is a certified Service Disabled Veteran Owned Small Business (SDVOSB) headquartered in Pittsburgh, PA, founded in 2014. CSS provides IT solutions focused on process improvements, cloud technologies, and digital and modern transformation services, with expertise in M365, SharePoint intranet development, data analytics reporting, AI/ML, and process automation. It serves private and public sector customers across defense, manufacturing, logistics, and IT consulting.

AI/MLanalytics and reportingchange managementcloud backup and retentiongovernanceMicrosoft migrationsportal designprocess automationSharePoint administrationSharePoint intranet development

DEVGRU is a customer experience optimization company whose team of industry experts helps clients unlock the value of their MarTech stack. It offers bespoke CXO strategies intended to foster customer loyalty, increase repeat business, and drive referrals, and provides holistic, omni-channel MarTech services delivered by a US-based team.

audience segmentationBrand Creationcopywritingcreative servicescustomer data platform implementationdata architecturee-commerce web developmentemail marketingmarketing automationtesting and personalizationWebsite optimization

Farlinium is a remote-first consulting firm specializing in Customer Experience (CX) analytics and Experience Management. It provides strategic consulting in CX and Voice of Customer (VOC), implements and manages the Qualtrics platform, and develops custom integrations, dashboards, and reports. Its analytics solutions help organizations turn feedback from calls, chats, surveys, and other sources into action to improve customer satisfaction and loyalty.

contact center optimizationCX analyticsdashboard and insight generationQualtrics implementationtext analysisVOC consulting

Flight Tactics develops TAK-based situational awareness technology for public safety agencies, emergency managers, and large-scale event operations. Its Sentry platform provides hosted TAK server infrastructure, standalone LTE trackers, iOS applications, and AI-powered computer vision, connecting existing systems into one common operating picture. The company was founded in 2020 by practitioners after a wilderness search in the Smokies.

AI-powered computer visioncamera network integrationdispatch integrationdrone feedsgeospatial trackinghosted TAK serverssituational awarenessTAK integrationvehicle tracking