CCaaS

streamWrite Connect is a systems integrator founded in 1987 that builds AI-driven portals and implements customer experience, unified communications (UCaaS) and contact center (CCaaS) solutions for government, healthcare and insurance organizations. Its team includes engineers, programmers, project managers and solution consultants, and it applies AI and machine learning to automate processes and enable self-service.

AI and machine learningapplication developmentAWS cloud servicescontact center implementationData Analysis and Visualizationintegration servicesprocess automationsystems integrationUCaaS

Brisco Communications is a certified women-owned (WOSB) telecommunications provider headquartered in Atlanta, serving businesses nationwide. It delivers enterprise-grade VoIP, UCaaS and CCaaS on a carrier-grade, geo-redundant network, with HIPAA-compliant service and 99.99% uptime. The company emphasizes personal support, transparent pricing, and being independent and family-owned.

auto attendants and call routingbusiness SMSCloud PBXgeo-redundant data centersHIPAA-compliant serviceUCaaSVoIP

Excite Business Solutions LLC is a Phoenix, AZ-based consulting firm that helps organizations increase Brand Value, sales and profits using customer-centric methods. It offers branding solutions, CX/CE/BPO/CCaaS customer experience and contact center technology, and operations/OPEX improvement approaches that reduce waste and failure demand. The firm works virtually/remotely and is led by President Charles Shillingburg.

BPObrandingcontinuous improvementcustomer experience managementLeanmentoringoperations improvementSix Sigma