outbound programs

Direct Channels is a dialogue agency that creates words and dialogue for businesses. It combines targeted sales strategy and marketing to deliver an integrated approach for outbound, inbound, online chat, customer service, and face-to-face sales and training programs. The company focuses on building customer connections, training, and maintenance to transform service and sales dialogue into compelling moments. Clients mentioned include American Express, CT Legal, Groupon, and AIG.

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customer serviceface-to-face salesinbound programsmarketingonline chatsales strategytraining