knowledge base

DeciZone Inc. provides no-code interactive decision tree and flowchart software with governed AI agents that keep recommendations grounded in approved decision logic, transparent, editable, and auditable. Its platform serves contact centers, IT help desks, field service management, product troubleshooting, customer self-service, and product selection, with role-based access control, version management, and integration with CRM platforms such as Salesforce and Zendesk.

auditable transcriptsCRM integrationgoverned AI agentsmobile SOPsno-code interactive decision treesrole-based access controlsafe escalationversion management

DevStride is an agentic platform for product, delivery, support, and knowledge where humans and AI work together. It combines product/project/program management, a customer service desk, and a knowledge base in one system sharing one model, so support tickets sit beside the delivery work they depend on. AI agents work through the DevStride MCP Server, Claude Code plugin, and automations against the same live plan, with human approval guardrails.

Agentic workflowsautomationsClaude Code plugincustomer portalsimport from Jira, Azure DevOps, Linear, WorkfrontMCP Serverproduct, project & program managementreporting and BI integrationService DeskSLA management

Halo is a workflow automation and service management software platform offering an all-in-one solution for enterprise service management, IT service management, customer service management, CRM, and PSA for managed service providers. The platform includes AI agents, platform intelligence, an ability library, and agent interoperability, with over 250 native integrations and no-code setup.

AI agentschatbotintegrationsITIL-aligned workflowsITOM and CMDBno-code setupomnichannel service deskreportingworkflow automation