IVR call overflow routing

Big Wave Systems, LLC develops lead distribution and consumer consent technology. Its products include Help On Demand, Consent On Demand, Connections On Demand, and Lead Distribution On Demand, all featuring Synapse Technology, which distributes leads to brokers or sales reps. The products integrate with CRM or call center technology and are available via the Salesforce app marketplace. Help On Demand was originally developed for healthcare exchanges and is used by health insurance exchanges, insurance companies, agencies, and FMOs.

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consumer consent captureCRM and call center integrationlead distributionomnichannel connections via phone, chat or text