customer experience consulting

Adonde is a consulting firm serving public sector and federal agency clients, applying customer experience methodologies and IT to improve mission outcomes and reduce delivery cost. The founders have over 30 years in federal contracting. Adonde offers program management, strategic communications, customer experience consulting, and mission support.

analysis of alternativesCloud-based contact center technologyContact Center/Service Deskhuman-centered designInstructional Design/Trainingknowledge managementmission supportOmnichannel Managementorganizational assessmentProfessional staffing and operationsprogram managementQuality Managementrisk managementstrategic communicationsSystem design & integrationtechnical support servicestechnology assessmenttraining

Cindy Solomon & Associates is led by founder and CEO Cindy Solomon, a keynote speaker and leadership and customer experience expert. Through the Courageous Leadership Institute, Cindy and her international team of facilitators deliver keynotes, training, and tools that help organizations build courageous leadership, employee engagement, and customer loyalty. Her programs have reached more than 350,000 leaders worldwide.

keynote speakingleadership developmenttraining and workshops

Digital Culture is a digital strategy and transformation consulting firm headquartered at Hudson Yards in New York City. It helps companies in retail, consumer goods, fashion, apparel, and luxury apply digital technology to business problems, from competitive intelligence and customer experience to commerce, content, and operations. The firm reports 120+ projects delivered, 4B in enterprise value contributed, and a 95% client retention rate.

AI integrationanalytics and reportingAPI & CMS developmentbenchmarkingbrand intelligencebrand strategybusiness intelligencecompetitive intelligenceCRM & loyaltydigital experience platformsecommerceEnterprise & solution architecturefull stack mobile & web developmentgenerative AILLM strategy and implementationomnichannel integrationproduct experience managementUX/UI Designvoice and conversational interfaces

Dorris Consulting International (DCI) is a woman-owned small business that leverages the knowledge and experience of Martha Dorris' 30-plus years of government and private experience in information technology, acquisition, digital government services, and leadership. DCI provides advice and consulting services to federal agencies and companies on transforming services to meet the needs of their customers, and supports companies specializing in all aspects of customer experience.

Event planning and managementLeadership coachingnewsletter publishingpodcast productionStrategic Management Consultingtraining and education