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Capability

customer and employee experience assessment and redesign

Suppliers
1
States & provinces
1
Countries
1

1 customer and employee experience assessment and redesign supplier across 1 states and provinces in 1 country. Profiles show capabilities, materials, certifications, and facility locations so you can compare shops and build a shortlist.

Suppliers

FIELDRIGHT SOLUTIONS

SAN DIMAS, CA

FieldRight Solutions is a small business consulting firm focused on improving service delivery, operational performance, and organizational effectiveness through systems thinking. It supports public sector organizations, utilities, regulated service providers, federal agencies, and prime contractors with analysis, design, and execution-focused engagements. The firm was founded by an operations leader with over two decades of experience in financial services and large-scale contact center environments.

Capacity planningchange adoption and stakeholder alignmentcontact center and service operations optimizationorganizational diagnosticsperformance measurement and KPI alignmentsystems thinkingTraining and facilitationworkflow optimization

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