contact center

AConnect (Alliance Connect) provides business phone systems, business SMS, SIP trunking, and call center solutions. The company offers a customized approach with transparent pricing and quality service to help small businesses scale their communications needs, including cloud messaging apps, call routing, and contact center solutions.

auto attendantcall queuescall recordingcall routingMicrosoft Teams integrationSIP trunkingSMS messagingVoicemail-to-email

Altigen Technologies provides AI-powered customer engagement solutions, including Microsoft Teams Phone, the CoreEngage contact center for Microsoft Teams, CoreInteract AI-first customer self-service, and compliance call recording. The company serves more than 1,500 banks and credit unions and has been in business for more than 25 years, with 60+ professionals across five countries and three continents.

AI consultingAI developmentCloud Migrationscustom application developmentIT managed servicesStaff augmentationUnified Communications

BestLine Solutions is an Austin, Texas technology partner serving businesses since 1983. It designs, builds, and manages managed IT, cybersecurity, business VoIP and voice systems, internet brokerage, physical security, and structured cabling, operating a fully licensed local datacenter and offering 24/7 emergency support.

Cloud backupCybersecurityinternet brokeragelocal datacentermanaged ITmanaged Wi-Fiphysical securitySD-WANstructured cablingVOIP

Brandt provides technology and services that simplify access to outdoor spaces, supporting state agencies with licensing, registrations, reservations, and enforcement while supporting conservation efforts. Since 1985, Brandt has specialized in managing large-scale, complex projects for state agencies and private companies, including outdoor recreational system implementations.

e-commerce and dropship merchandisingequipment support and hardware deploymentIT staffinglicensing workflowsmarketing CRMprint and mail fulfillmentproject managementregistrations and title managementreservation and rental management

BTI has designed, installed and supported business phones, security systems, networks and IT for over 40 years. Local teams in Southern California, Chicago and Phoenix support multi-site organizations nationwide. Services include managed IT, cybersecurity, commercial security systems, VoIP and communications, and AI services.

24/7 network operations center24/7 security operations centerAI governance and securitycommercial Wi-Fi installationCybersecuritymanaged ITmanaged patching and vulnerability managementnetwork installation and cablingphone system installationsecurity systems integrationvCISOvideo analytics

Bungee is a fulfillment, customer care, and operations partner that handles fulfillment, customer care, data, lockbox, print, e-commerce, merchandise, and event support for brands, nonprofits, associations, and agencies. The company states it has been trusted by clients for over 30 years, is a certified B Corp, and is Woman-Owned. It describes itself as an ecosystem designed to support brands and organizations across every touchpoint.

customer retention campaignsData Analyticsdata entrydirect maile-commerce store managementevent supportfulfillmenthandwork and kittinglockbox processinglogisticsprintpromotional productssubscription managementwarehousing

Buoyant Technologies, Inc. (BTI) is a full-service Telephony Professional Services business specializing in implementation of the Avaya Aura Communication Manager platform and its adjuncts. Based in the Baltimore/Washington area, BTI supports telephony installation projects throughout the United States, partnering with Value-Added Resellers to deploy VoIP PBX systems, Unified Messaging, SIP Trunking, IVR and Contact Center routing.

configurationIVR DeploymentMessaging MigrationsPhysical implementation of system componentsprogrammingproject managementsystem installationstraining

ConnX is a global provider of AI-powered Connected Infrastructure solutions that unify disparate IT, OT, communications, security, and operational systems into a secure, high-performance experience through its MaestroIQ orchestration engine. For more than 30 years, ConnX has been modernizing communications and security for large enterprises, and was named Cisco's 2024 Managed Services Partner of the Year. ConnX operates in 135+ countries.

24x7 monitoring and service assuranceAI-Ops automationcloud-managed networkingManaged ServicesorchestrationsecurityUnified Communications

Datagain combines technology expertise and business intelligence to deliver solutions that transform clients' businesses. It offers SaaS solutions, business process management, analytics and insights, and custom cloud solutions, along with transcription, translation, contact center, data extraction, and property tax automation products such as DIMS, Property Tax Plus, DICE, ANT, Connect, and Cortex.

AI and process automationanalytics and data miningCloud solutionsdata extractionfacial recognitionmobile breathalyzer testingtranscriptiontranslation in over 100 languages

E-MetroTel provides unified business communications solutions built on its Infinity platform and UCX server, covering voice, messaging, video, collaboration, contact center, and AI-powered applications. Founded in 2009, the company offers flexible deployment on-premise, hybrid, or cloud, and its Green Migration strategy supports over 100 endpoints across six major brands to extend the life of existing investments. It reports 300K+ connected users and 5K+ systems deployed across 35+ countries.

AI automationcall recordingcloud deploymentconferencinggreen migrationhigh availabilityhybrid deploymenton-premise deploymentSIP trunkingUnified Communicationsvoicemail