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Capability

contact center management

Suppliers
3
States & provinces
3
Countries
1

3 contact center management suppliers across 3 states and provinces in 1 country. Profiles show capabilities, materials, certifications, and facility locations so you can compare shops and build a shortlist.

Suppliers

EXCEED, LLC

HYATTSVILLE, MD

EXCEED offers a unique array of management, analytical, and technical services to federal, state, and local governments, and private industry. Founded in 1998, EXCEED provides solutions to the complex management, organizational, and programmatic challenges of the 21st century. It is a Maryland-based Small Business with HUBZone certification.

AIdocument processingEducation & TrainingInformation Managementinformation technology solutionsprofessional servicesSalesforce

FEDPOINT

NEWINGTON, NH

FedPoint, the trade name for Long Term Care Partners, LLC, envisions, builds and delivers complex benefits marketplaces for federal programs and corporate partners. For more than 25 years it has supported federal benefits administration, including administration of the largest multiproduct benefits marketplace, through its modular FedPointOne platform, decision-support tools, program management, and administrative solutions.

AI-assisted service deliveryautomation & workflow optimizationbenefits administrationclaims administrationcloud architectureData Analyticseligibility & enrollmentfraud, waste & abuse preventionpremium accountingprogram managementprogram transformation & modernization

Glacier Technologies, LLC (Glacier) is an Alaska Native Corporation and subsidiary of Bristol Bay Native Corporation, recognized for its Contact Centers, Information Technology, Special Operations & Ranges, and Test & Evaluation services. Its professional staff blends business professionals, engineers, and scientists to support government and industry partners. Glacier is an ISO 9001:2015 company and is registered on ORCA, meeting criteria for small business set-aside pursuits.

air crew trainingInformation Technologypatient appointment managementquality assurancerange support servicestechnical supporttest and evaluation

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