client management

iCarol is a nonprofit helpline software built by CharityLogic Corporation, founded in 2004 by two volunteers at a Distress Centre in Ontario, Canada. It provides an all-in-one contact and client management system for crisis and suicide prevention lines, 211s, warmlines, victim services, and other social service organizations. CharityLogic Corporation was acquired by Harris Computer Systems in March 2018.

community navigationcontact managementfollow-up schedulinglive chatonline intakereportingresource and referralshift schedulingSMS/textingsurveystelephony integrationvolunteer management

Eightfold Collective Agency is an accredited host agency for independent travel advisors, providing modern booking tools, simple flat pricing, and the freedom to run their business their way. Advisors keep 100% of commissions when booking with their own vendors, work without long-term contracts, and have access to an advisor portal, destination guides, and lead generation resources. The agency also connects travelers with Eightfold advisors for vacation planning.

advisor support and trainingbooking toolslead generationtravel planning

A print and electronic publishing professional committed to bringing clarity, color, and excellence to projects for a wide variety of audiences. Adept at addressing complex subjects, creating compelling and appropriate content, integrating editorial content and design for maximum impact, and using publishing software and technology to enhance collaboration.

collaborative problem-solvingcreative team leadershipeditorial content strategyfeature writingproject management