Call Center Operations

Academic Travel Abroad, Inc. (ATA) is an educational travel provider for prestigious organizations, launched in 1950 by assisting universities and cultural institutions in creating group travel programs for their members. ATA is a leader in cultural and educational group travel, serving partners such as The New York Times, Smithsonian Institution, American Institute of Architects, and MIT. It operates two public-facing brands: CET Academic Programs (study abroad) and Professionals Abroad.

consultingcustom program designevent managementmarketing supportpre-trip operationsprogram development

BarnAllen Technologies, Inc. is a Rockville, Maryland-headquartered, ISO 9001:2015 certified, minority-owned small disadvantaged business founded in 2009 and certified for the SBA's 8(a) program. It provides business solutions and support services to government and commercial clients, focusing on information and technology management, including health information management, records, library, call center, and management consulting services.

administrative supportdocument conversionhelp desk supportinformation technology servicesLibrary ServicesManagement consultingmetadata capturerecords management

Bluegrass Connect is a certified SDVOSB and wholly owned subsidiary of North South Consulting Group, LLC, headquartered in Elizabethtown, Kentucky. The company specializes in contact center as a service, cloud-based technology implementations, and warehousing, focusing on solutions that balance people, process, and technology.

cloud-based technology implementationsCloud migrationCRM servicesCybersecurity and compliance supportfulfillmentinventory managementwarehousingworkforce training

Born To Win Solutions Inc. is a purpose-driven corporation legally registered in New Jersey, USA. Rooted in faith, service, and sustainability, it provides professional workforce solutions, administrative support, and community-based services to individuals, families, businesses, and government agencies. It operates as a multi-division service provider delivering coordinated solutions across workforce management, administrative support, and community outreach.

community outreachfood distributionhome care supportjob placement and staffingoffice administrationrecruitment and workforce developmentSolar Energy Solutionstransportation servicesworkforce training

BRC Consulting is a specialized consulting agency providing compliance, auditing, and ethics services to organizations in housing administration, insurance, government, and law enforcement. Led by Chief Compliance Officer Beverly Cooper, it helps businesses adhere to regulatory standards, maintain ethical practices, and optimize internal operations, with over 10 years of experience managing federally funded housing programs.

administrative hearingscase managementcompliance auditingcustomized trainingHQS inspection monitoringpolicy and procedure reviewsQC/QA auditsregulatory audits

DataXport is a business process outsourcing and document management company offering customer contact center services, document imaging and conversion, mailroom management, rebate processing, accounts payable outsourcing, and IT managed services. It operates domestically and near-shore in Mexico through its subsidiary DataXport S de RL de CV in Ciudad Juarez, and guarantees a 99.5% data entry accuracy rate.

application developmentcertified destruction or recycling of source documentsdata entrydocument imaginghelp-deskindexingIT managed servicesmailroom managementOCRscanningworkflow automation

DH Group JV is an SBA Mentor-Protégé Program partnership formed by DAS Federal, LLC and Hendall Inc. to provide digital transformation and IT solutions, training design and development, and professional services support to Federal and local governments and commercial clients. The two firms have worked together through the SBA Mentor-Protégé program since 2022, partnering on contracts for NIH NCI and CMS CMMI.

agile system developmentBusiness intelligence and analyticsbusiness process reengineeringcloud computingcybersecuritydata collection and analysisDevSecOpsdigital transformationeLearning developmentidentity and access managementinstructional designIT automationIT Solutionslegacy systems maintenance and migrationlow code/no code developmentmiddleware implementationSurvey Researchtraining developmentweb and mobile application development

Edens Corporation is a women-owned company founded in 1962 that provides customer service, logistics, transportation support, and administrative support for public and private sectors. It employs over 165 staff and manages municipal transportation contracts, including work with SEPTA and PennDOT. The company began as a family-run operation offering tree removal and snow clearing services.

contract compliancegroundskeepingjanitorial servicesparking lot enforcementpick-and-pack fulfillmentrapid mobilizationSnow removalstaffing solutionsWarehousing Operations

Engaging Solutions is a consulting firm that, for over 20 years, has empowered smarter growth, stronger connections, and measurable outcomes across healthcare, government, and regulated industries. Through its E360 Platform and Engage360 Framework, it integrates health outcomes, customer engagement, data intelligence, and community impact into one continuous growth engine.

business intelligencecommunity engagementdata analyticsdata-enabled communication platformsIT help desk services

Eursdale is a mission-driven professional services company delivering solutions across strategic communications, information technology, cybersecurity, medical support services, training and development, multimedia production, call center operations, and administrative support. It partners with federal agencies and commercial organizations and is described as an 8(a) certified company.

3D animationappointment schedulingcontent developmentcontinuous monitoringcurriculum developmentcybersecurity engineeringDISA STIG assessmentseLearning developmentEnterprise Architecturegraphic designhelp desk supportInstructional systems designmedical records managementmultimedia productionRisk Management Framework (RMF) implementationSharePoint developmentstrategic communicationsvideo productionvulnerability assessment

EZRA Technologies, Inc. is a cleared Small Disadvantaged Business (SDB), minority-owned company based in Maryland, founded in 2000 by Derrick Bailey. It provides a full range of Information Technology security services to federal government clients, including Information Assurance/Cyber Security, Capital Planning and Investment Control (CPIC), Project Management, and Configuration Management.

Capital Planning and Investment Control (CPIC)configuration/change managementData MiningDocument Scanning and ConversionInformation Assurance/Cyber SecurityNetwork Security Design and Engineeringproject managementSAP Technical Consulting

Focus Care is a Boston-based, privately-owned national healthcare services company that has been in business for more than 22 years. It provides in-home and virtual Comprehensive Health Assessments, risk adjustment, quality gap closure, Annual Wellness Visits, telehealth, and member engagement solutions for health plans, ACOs, physician offices, and PACE networks. It operates a 24/7 HIPAA-compliant call center and a national provider network of 11,000 practitioners.

care managementclinical documentation (AI)in-home health assessmentsmember engagementremote monitoringrisk adjustmentscheduling and outreachvirtual/telehealth assessments