benchmarking

CFI Group measures customer, citizen, and employee satisfaction using its proprietary, cause-and-effect methodology. It is a founding partner of the American Customer Satisfaction Index (ACSI) and the only company in the United States licensed to apply ACSI methodology in both the federal government and private sectors. CFI Group has been monitoring the customer experience since 1988.

ACSI methodology applicationconsultingcontact center satisfaction measurementcustomer satisfaction measurementcustom researchemployee engagement measurementqualitative research

Established in 1988, C.J. Brown Energy & Engineering, P.C. is a professional engineering firm in Buffalo, NY focused on sustainability, carbon-neutral and net-zero designs, energy conservation consulting, and building commissioning & retrocommissioning. The firm has provided services on over 200 projects ranging from educational facilities to historical and government buildings, and acts as an independent third-party commissioning consultant.

building envelope testingCarbon reduction planningcommissioningenergy auditsEnergy ModelingLEED consultingmeasurement & verificationNet-zero energy analysisretrocommissioning

CMG Consulting LLC is a next generation digital transformation company focused on driving digitalization, decentralization and decarbonization solutions designed, deployed, monitored and optimized via management and technology consulting, marketing services, software development, platforms and products for Cities, Utilities, Mobility, Energy & Water, Buildings & Infrastructure, and Enterprises. It is a 36-times award winning company with expertise in Smart Cities, Energy, Water, Transportation, IoT, Telecommunications, Mobility, Manufacturing, EPMO, Mark

blockchainbusiness optimization and transformationchange management planningcloud computingenterprise project management officefinancial analysisgo-to-market planningMarket Analysisproject managementregulatory designsmart city roadmap and governancesmart cyber security and compliancesmart grid roadmap and governancesoftware developmentstrategy and scenario planningvirtual power plant planning

Confida is a Maryland-based, WSSC-certified Small Local Business Enterprise (SLBE) decision-support consulting and technology firm. It provides consulting services and web-enabled software products to help clients make better decisions and improve business performance, covering business intelligence, strategy, project leadership, and performance reporting, as well as asset management services aligned with ISO 55000 and CMMI.

asset managementbusiness intelligenceCapital Improvements Program controlsCMMI-based maturity assessmentField mobility applicationsGap analysis and roadmap developmentGIS mappingIoT sensor integrationISO 55000 compliance assessmentlifecycle cost analysisO&M optimizationperformance reportingpredictive analyticsproject leadershipScorecards and dashboardsstrategy consulting

Consumer and Market Insights, LLC (CMI) is an award-winning research and process improvement firm focused on consumer insights, cultural diversity, and change management. Founded by Royalyn B. Reid, MS, the firm provides marketing research, customized training programs, and community engagement services to federal, municipal, and private sector clients.

community engagement and outreachdata analysisfieldworklogistics and implementationmoderating and facilitatingprocess improvementreportingstudy designsurvey developmenttraining and workshops

Crisil Coalition Greenwich is a leading provider of strategic benchmarking, analytics and insights to the financial services industry, specializing in high-value, actionable information to help clients measure and drive business performance. Its analytics cover market share, revenue performance, client relationship share and quality, operational excellence, return on equity, brand perception and industry evolution. It serves banks, asset managers, corporates, asset owners, fintech companies and exchanges.

advisoryanalyticscontent marketingmarket intelligenceresearch and analysis

CSRHub LLC is an expert source-based sustainability/ESG platform providing consensus ratings of company ESG performance for global benchmarking, supplier risk assessment, and compliance readiness. It aggregates ESG data from multiple sources and publishes ratings, with coverage including more than 99% of listed companies worldwide. CSRHub has been a certified B Corporation since 2010.

compliance readiness assessmentESG data aggregationESG ratings and rankingsExcel dashboardsRESTful API data deliverysupplier risk assessment

+Years of experience 500+Cultural attractions served 3,000+Research projects completed 12M+Annual visitors tracked Who We Are We don’t just deliver data — we connect the dots of it. Culture Comp is a market research firm dedicated exclusively to cultural attractions: aquariums, art museums, botanical gardens, children’s museums, natural history museums, science centers, and zoos. For more than 30 years we have helped 500+ cultural attractions across the US and Canada increase attendance, improve visitor experiences, optimize membership, and maximize revenue. We translate complex datasets into clear, actionable storylines your team can implement. Proprietary data, integrated with recognized partners Azira™ Persona Live™ SEMRush Google Mention™ Research Services From subscription insight to full custom surveys. Membership Year-round sector intelligence The most affordable way to stay.

audience profilingFocus groupsImpact ModelsKPI trackingMarket Researchprice elasticity testingsurveys

CultureX is a research and technology firm co-founded by Donald Sull and Charlie Sull that helps companies measurably improve strategic agility. Its award-winning AI platform, developed at MIT, analyzes employee reviews to measure strategic agility and corporate culture across nearly 2,000 companies and 48 industries, and it provides diagnostics, benchmarking, recommendations, and hands-on support to leadership teams.

advisory/coachingAI-based cultural measurementmanagement researchnatural-language analysis of employee reviewsstrategic agility diagnostics

Curinos empowers financial institutions to understand their customers and turn that understanding into bottom-line impact. Its AI-first platform transforms proprietary data, advanced analytics and financial services expertise into timely recommendations, delivered where teams work. Curinos One is its AI-powered decision intelligence platform, with Compass market intelligence and Catalyst activation engine, helping banks drive acquisition, deepen customer relationships and unlock profits.

Advanced analyticsadvisory and consultingAI-first decision intelligence platformgenerative AI copilotspersonalization technologypredictive modelingsimulation-based optimization

Damascus Consulting LLC is a business consulting and management consultancy firm based in Queens, New York. The firm offers impartial advice and practical assistance to businesses at any stage, using an analyze, identify, advise, execute approach. Its team includes accountants, analysts, advocates and strategists, and members have over 20 years of experience managing construction projects.

Business consultingbusiness evaluationbusiness planningbusiness valuationscapital budgetingconstruction managementCost Studiesequipment analysisfacility managementforecastsHR and management reportingmanagement consultancyperformance managementpreventative maintenance programsproject managementstrategic marketing support

MVT, led by Alden B. Davis (known as the Corporate Plumber), specializes in solving complex business problems with a group-based process. It offers management development, training, diagnostic services, root cause identification, and intervention services to build better businesses that last.

diagnostic servicesgroup-based problem solvingKaizen eventsLeadership coachingManagement Developmentroot cause identificationTraining and Development

Demographic Perspectives provides custom demographic, survey, and market research services for higher education, non-profit and business clients, real estate developers, and public agencies. The firm designs and conducts research and planning projects using interviews, focus groups, surveys, population analysis and modeling, economic analysis, benchmarking, and housing and market studies. It is certified as a Women-Owned Business in Connecticut and Massachusetts and nationally through WBENC, and as a DBE in Connecticut and Massachusetts.

climate assessmentsdata analysisdata visualizationDEI strategic planningDesign Charrettesfeasibility studiesFocus groupsinterviewslistening sessionsmappingmarket, community and environmental scanspopulation modelingPost occupancy evaluationprogram assessmentprojectionssurveys

Dharam Consulting is an independent construction cost and project advisory firm providing global cost, project and program advisory for complex capital programs, from first feasibility to final account. The firm reports 150+ professionals, 8,000 projects worked on, 18 office locations, and $200B in capital value advised, and states it has been an independent project and cost advisory since 2013.

budget developmentcash-flow forecastingchange managementCost Estimatingcost managementcost planningfeasibility studiesoption appraisalprocurement adviceproject and program managementproject controlsrisk trackingschedule controlstender reviewvalue engineering

Diane Meiller and Associates, Inc (DM&A) is a performance excellence consulting firm that partners with executive teams and boards to influence enterprise-wide transformation, strengthening strategy, sharpening execution, and building cultures of process optimization, accountability and performance. Founded in 2006, the firm celebrated its twentieth anniversary in 2026.

contract negotiationsenterprise strategy and transformational changehuman capital and organizational developmentIT portfolio planning and managementIT vendor and procurement managementprocess assessment and documentationRFP facilitationtechnology strategy

Digital Culture is a digital strategy and transformation consulting firm headquartered at Hudson Yards in New York City. It helps companies in retail, consumer goods, fashion, apparel, and luxury apply digital technology to business problems, from competitive intelligence and customer experience to commerce, content, and operations. The firm reports 120+ projects delivered, 4B in enterprise value contributed, and a 95% client retention rate.

AI integrationanalytics and reportingAPI & CMS developmentbrand intelligencebrand strategybusiness intelligencecompetitive intelligenceCRM & loyaltycustomer experience consultingdigital experience platformsecommerceEnterprise & solution architecturefull stack mobile & web developmentgenerative AILLM strategy and implementationomnichannel integrationproduct experience managementUX/UI Designvoice and conversational interfaces

Dini Spheris is a nonprofit fundraising consulting firm based in Houston, Texas, that has partnered with local and national nonprofits for more than 50 years. The firm provides campaign counseling, campaign planning studies, major gift and annual fund program counsel, leadership coaching, strategic planning, and performance tools such as analytics and benchmarking. It operates on a client-centered, team-based consulting model and is employee-owned.

annual fund program counselcampaign counselingcampaign planning studiesfundraising analyticsLeadership coachingmajor gift counselstrategic-planning

Direct Billing & Coding Collections is a medical reimbursement consulting firm and one-stop-shop for medical administrative services, determined to make medical practices more efficient and maximize returns from insurance carriers. It provides practice management services including billing, credentialing, HIPAA implementation, front desk training, and managed care contract negotiation.

credentialingfront desk trainingHIPAA implementationmanaged care contract negotiationMedical billingMedical CodingPractice Management

Managing Expectations Through Cost PlanningEstablishing A Number Today That Meets Expectations TomorrowConstruction Cost Planning And Management Principals of Directional Logic JENNY YOUNG With a background in quantity surveying as well as over 25 years experience in the A/E and construction industry, Jenny provides cost planning and management services on a wide range of project types, from seismic retrofit to modernization work and new construction projects throughout the United States and overseas. Jenny is the managing principal responsible for management of the organization and presiding over day-to-day operations of Directional Logic. MARTIN GORDON Martin brings to the table a 45-year building profession career. He has extensive experience working with internationally renowned architects on a variety of building types. He is a motivator and communicator as well as a proactive team.

building information modelingCost Estimatingcost managementCost Modelingcost planningfeasibility study cost analysisvalue engineering

Usdoll_admin2023-09-24T15:04:58-04:00 Doll Services, established since 1948, specializes in the care and maintenance of commercial facilities. Whether you are building a new facility or utilizing an existing facility, this is just the first step. With continued maintenance and operation, 75% of your facility’s total-life expense will occur AFTER your facility has been built. At Doll, we understand that facilities management impacts your bottom line. As your partner, we will positively impact your P&L through a proven benchmarking strategy and superior project execution. Our sole focus revolves around minimizing expenses and extending the life of your facility. Thanks to our ability to design, build, and maintain systems we provide comprehensive preventative maintenance plans as well as complete ground-to-build solutions. At Doll, we don’t believe in being a “just a vendor.” When you.

chiller installation and servicedesign/buildFacilities managementpreventative maintenance

East Coast Insights is a Virginia-based consulting firm founded by Melinda Ruggiero, a chemical engineer, providing benchmarking, program evaluation, operational assessment, cost analysis, capital planning support, and decision-ready reporting for government, public-sector, utility, infrastructure, and industrial clients across Virginia, the Mid-Atlantic, and federal markets. It is based in Mechanicsville, Virginia and is certified as an SBA Women-Owned Small Business and SWaM Micro, Small, Woman-Owned business.

capital planning supportCost Analysisdata visualizationgap analysisOperational Assessmentperformance measurementpolicy researchprogram evaluationROI/NPV analysis

Easy Metrics is a warehouse performance management platform that unifies operational, labor, and financial data into a single real-time view. Its platform combines a Unified Data Model, Warehouse Performance Analytics, and AI Agents, and includes products such as OpsFM®, LMS, Profit Management, and Professional Services. The company was launched in 2013 by CEO Dean Dorcas, spinning off technology from Integrated Management Systems.

activity-based costingAI agentslabor managementmachine learning labor standardsprofessional servicessystems integration (WMS, ERP, labor, HR)warehouse performance analytics

Edacious is a public benefit corporation that combines accredited food testing with evidence-based interpretation and software. Its Food Lab measures nutrient density, safety, and variability, while its Pro Platform turns lab results into insight, comparison, and credible activation for labeling, claims, benchmarking, and improvement.

accredited food testinglabeling and compliance softwarenutrient density analysisnutrition interpretationthird party verificationvariability comparison

EMARKETER is a market research and intelligence company that provides forecasts, benchmarks, and expert analysis on media, advertising, and commerce. Founded in 1996, it helps brands, agencies, publishers, and platforms understand where consumers spend time, where advertisers spend money, and where commerce is growing, using a proprietary methodology built on more than 3,000 vetted data sources.

data vetting and normalizationexpert analysismarket forecastingquantitative and qualitative research