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Capability

24/7 help desk

Suppliers
12
States & provinces
9
Countries
2

12 24/7 help desk suppliers across 9 states and provinces in 2 countries. Profiles show capabilities, materials, certifications, and facility locations so you can compare shops and build a shortlist.

Suppliers

AVI-SPL LIMITED

FARNBOROUGH

AVI-SPL is a global technology solutions leader providing digital workplace services for audio visual (AV), unified communications and collaboration (UC), and video conferencing technology. The company supports customers through assessment, design, installation, program management, managed services, and 24/7 help desk support, helping teams stay connected on-site and remotely.

AR/VR/XR productionAV/UC design and engineeringcloud voice migrationend-user traininginstallationManaged Servicesprogram managementvideo production

Bit by Bit is an IT support and managed services provider serving industries including architecture, engineering and design, financial services, healthcare, legal, non-profit, and small and medium businesses. The company states 37+ years of delivering reliable IT and a 98% client retention rate, and its Managed Hosting and Cloud Services have achieved SOC 2 Type 2 certification. It has offices in New York, Texas, and Massachusetts.

business continuitycloud servicescustom application developmentcybersecurity monitoringenterprise faxManaged It Servicesstaffing augmentationunified communications/VOIP

BPS VENTURES II LLC

COLUMBUS, OH

BPS Technologies is a Columbus, Ohio-based IT company with 30+ years of experience delivering IT staffing, application development, managed services, and technology procurement to Central Ohio businesses. It provides local, handpicked IT talent, fixed-fee deliverable-based app development, and proactive IT support for a flat monthly fee, with no offshoring or nearshoring.

24/7 monitoringapplication developmentCloud migrationendpoint monitoringinfrastructure managementIT consultingIT staffingJavaJavaScript frameworkslicense auditingManaged ServicesMicrosoft 365 managementMicrosoft .NETon-site supportsecurity camera installationtechnology procurement

Caswell Technology Solutions is a managed IT services provider (MSP) and technology consulting company based in Graham, Washington, serving the Tacoma and south Puget Sound region and clients nationwide. It acts as an outsourced IT department, delivering managed IT support, cybersecurity, network services, business continuity, compliance, and 24/7 help desk coverage for businesses.

AI-powered IT solutionsbusiness continuity planningcompliance servicesCybersecuritydisaster recoveryManaged It Servicesnetwork design and supportpatch managementremote monitoring and managementUnified Communicationsvendor managementVOIP phone systems

CIRRUS Information Technology Resources is a Maryland-based managed service provider (MSP) delivering 24/7 managed IT support, cybersecurity, compliance, website development and custom application development to small businesses, nonprofits, and state and local government agencies. Serving clients since 2013 across Maryland, DC and Virginia, with remote support nationwide.

backup and disaster recoveryCompliance program build-outcustom application developmentCybersecurity assessmentsIdentity and access hardeningmanaged detection and responseManaged It ServicesMicrosoft 365 and cloud migrationremote monitoring and managementSystems integration and API developmentwebsite development

Security-first IT for every business. Our Security First approach combines proactive cybersecurity, responsive IT support, and strategic expertise into managed service solutions designed for modern businesses. Speak with a Security Expert → Explore Security First IT → Protect your business from downtime, data loss, and cyber threats. Most IT problems don’t start with broken technology, they start with unmanaged risk. We take a proactive, security-first approach that protects your business before issues disrupt operations. Proactive Defense Threat detection & prevention Endpoint & network security Ransomware protection 24/7 Monitoring & Response Around-the-clock oversight Automated patching & updates Rapid incident response Risk, Compliance & Continuity Backup & disaster recovery Compliance readiness Downtime prevention We’ve kept thousands of small and mid-size businesses secure for 30+.

backup and disaster recoverycloud servicescompliance and risk assessmentsCybersecurityEmail threat protectionendpoint detection and responseManaged It ServicesMicrosoft 365 migrationmultifactor authenticationnetwork managementon-site and remote IT supportpatch managementvCIO/vCISO consulting

DIRECT TECH

DEERFIELD BEACH, FL

Direct Technology Group has provided professional IT support for businesses since 2007, serving the Florida area. The company offers managed IT services, network security, cloud IT solutions, business continuity and disaster recovery, IT consulting, spam protection, and hardware services, with a proactive philosophy aimed at preventing downtime.

backup and disaster recoverycabling and wiringcloud computingcomputer repairIT consultingManaged It Servicesmobile device managementnetwork securityprinter managementremote monitoring and maintenanceserver migrationVOIPwireless services

FIRST COLUMN IT

MANASSAS, VA

First Column IT is a Managed Services Provider (MSP) based in Virginia that provides managed IT support, cybersecurity, cloud services, and compliance support for growing businesses and government contractors. The company has been in business since 2002 and serves Northern Virginia, Washington D.C., Maryland, and clients nationwide. It offers 24/7 IT help desk support, co-managed IT, IT consulting, hardware as a service, and CMMC compliance support including its Compliant VDI platform.

Cloud migrationCMMC Level 2 complianceco-managed ITcompliance managementCybersecuritydisaster recovery and backupGCC High implementationhardware sourcing and installationIT consultingManaged It ServicesMicrosoft 365 administrationnetwork design and supportvirtual CIO servicesZero Trust security

ICS SOLUTIONS GROUP

ENDICOTT, NY

Integris is a managed service provider helping small and midsize businesses improve productivity, strengthen security, and get more value from technology through managed IT, cybersecurity, AI, and strategic guidance, delivered by local teams backed by national expertise. It is ISO 27001 and 42001 certified, SOC 2 Type II certified, and has offices across the US.

AI and automationcloud modernizationCybersecurity and compliancedata governanceendpoint managementIT assessmentsManaged It ServicesMicrosoft 365 and SharePoint governancenetwork servicesstrategic IT roadmapping

INTERMAX NETWORK

COEUR D ALENE, ID

Intermax is the largest locally owned, independent provider of internet, hosted voice, and managed IT services in the Inland Northwest, serving Northern Idaho and Eastern Washington. Founded in 2001 as a small 3-person internet service provider, it now has over 80 employees and is headquartered in Coeur d'Alene, ID, with offices in Sandpoint, St. Maries, Spokane, and Seattle. It owns and operates its own network including hundreds of miles of fiber optics and mountaintop fixed wireless infrastructure.

colocationCybersecuritydata backup and recoveryfiber network constructionfixed wireless broadbandhosted voiceManaged It Servicesmanaged securitymanaged WiFinetwork management

IT NETWORK SPECIALISTS

TEXARKANA, TX

ITNS is a Texarkana-based technology company providing managed IT, cybersecurity, cloud, communications, and technology solutions for businesses throughout Texarkana and the Ark-La-Tex region. Since 2013, ITNS has offered proactive IT management, monitoring, maintenance, and 24/7 help desk support, with roots in industrial IT environments where reliability and 24/7 operation are critical.

backup recoverycloud servicesContinuity planningCybersecurityEmail protectionHosted solutionsIT consultingManaged It Servicesnetwork securitystructured cablingvirtualizationVoIP solutions

ITP 360 LLC

SARASOTA, FL

ITP360 is a Managed IT Services Provider (MSP) and technology company headquartered in Miami, Florida, serving businesses throughout South Florida for over 20 years. It offers managed IT, cybersecurity, cloud, voice, and software development, and also builds its own SaaS platforms including Voice360 (AI-first CRM and VoIP) and Paylink360 (payment processing). The bilingual team provides 24/7 support with response times under 15 minutes.

AI agent developmentAsterisk PBX supportbackup and disaster recoveryCloud migrationcustom software developmentCybersecurityendpoint protection (EDR/MDR)Fiber Internetfirewall managementHIPAA complianceincident response planningManaged It ServicesMicrosoft 365 administrationNOC monitoringPCI DSS compliancepenetration testingproactive monitoringVoIP/PBXvulnerability assessments

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