Headquarters
240 N EAST PROMONTORY STE 200, FARMINGTON, UT 84025-2950, US
FARMINGTON, UT, US
ACD DIRECT, INC.
From the company
ACD Direct is a full-service contact center that handles customer interactions for companies that outsource all or part of their volume. It pairs SaaS technology with a distributed workforce of 1,000+ at-home agents across the United States to provide 24/7/365 support. The company offers customer experience, workforce management, managed services, technology reinforcement, and AI quality assurance, and specializes in contact connections via text, phone, email, chat, and digital channels.
Products & services offered
Capabilities 12
Classifications
- Ownership classifications (3)
- Hispanic American Owned, Minority Owned Business, Veteran Owned Business
Facilities
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